Secure Payment Instructions
We prefer payments with VISA or MASTERCARD. American Express (AMEX) is accepted but considered a secondary option.
VISA & MASTERCARD
- 16-digit card number
- 3-digit CVC2/CVV2 code
AMERICAN EXPRESS (AMEX)
- 15-digit card number
- 4-digit CVC2/CVV2 code
3D Secure Credit Card Payment
To ensure a secure and smooth transaction, please make sure:
- Your card has a 15–16 digit number
- The expiration date is valid
- The CVC2/CVV2 code (3 or 4 digits) is correct
- 3D Secure is activated (SMS or push notification from your bank)
- Your mobile phone is on and reachable
- Your card has sufficient funds
- Your card is enabled for international payments
- Your international transaction limit is active and sufficient
Note: Some banks may block the first international transaction as a fraud prevention measure. If this happens:
- Wait for an SMS or call from your bank
- If you receive nothing, please contact your bank’s hotline directly to authorize the transaction
Payment Issues?
If all bank requirements are fulfilled and the payment still fails, please contact us immediately:
We’re happy to help and will try to find an alternative payment method if possible.
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